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Development of Business Model for Providing Machine Repairing Services as Aggrigator

Author(s):

Vaibhav P. Rajam , Veermata Jijabai Jechnological Institute, Mumbai; Dr. M. R. Nagare, Veermata Jijabai Jechnological Institute, Mumbai

Keywords:

App Based Service, Aggregator, Business Process Reengineering, Enterprise Resources Planning, Refrigeration Repairing Service

Abstract

The project targets to avail maintaining & repairing services of various types of machines to customers; cost effectively through a user-friendly IT platform. In this phase, the scope of the project is to study all maintenance and repairing issues of Commercial deep freezer as well as Refrigerator. Regarding with these issues the study of their costs (with the organized uniform structure), listing the required spare parts for repairing and listing of suppliers of spare parts. As a Service provider, we will be working as an aggregator between the Customer and freelancer Technicians. Aggregator in the sense similar concept of companies like Ola, Uber, OYO rooms etc. but as the study of spare parts and supplier is concerned, the execution is totally different. As IT platform is concerned, in scope of this Project; Mobile android applications for both Customers and Technician as well as the ERP (as web application) which will be used to handle the operations in the background is to be developed. Further in the phase of operations, to maintain the quality of our services and also to add more technicians to our services paid training & a certification course will be provided.

Other Details

Paper ID: IJSRDV6I60282
Published in: Volume : 6, Issue : 6
Publication Date: 01/09/2018
Page(s): 414-416

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