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Development of Quality Key Performance Indicators (KPIs) for Quality Management in Construction - A Review


Siddhant Rangrao Mangolikar , RMD SINHGAD SCHOOL OF ENGINEERING,WARJE, PUNE; Kamlesh A. Nanaji, RMD SINHGAD SCHOOL OF ENGINEERING WARJE PUNE; Dr. S. S. Angalekar, STES Sinhgad College of Engineering, Pune


Construction Quality, Key Performance Indicators (KPIs), AHP


For a successful construction project it needs to be well balanced within time, cost and quality factors. Within the construction management a measurement of performance in cost, time and quality point of view is very fundamental task. This is usually based on professional observations and checkings with use of metrics such as Key Performance Indicators (KPIs). Due to considerable changes in recent times, technology widening and high expectations of user need of key performance indicators in construction industry has increased to pace up with others. As construction industry is facing issues with maintaining quality, this type of study has become necessary. KPIs helps to more economical utilization of all resources and resulting into improvement in quality performance by user point of view. This project work is focused on implementing Key performance indicators within planning, scheduling stage as well as day to day quality performance checks. The quality breakdown structure is adopted as basic tool to consider various elements in construction quality for different work packages in construction project. Analytical Hierarchy Process (AHP) has been adopted to put them in relationship and to evaluate their relative weight in project and its sub processes.

Other Details

Paper ID: IJSRDV7I30266
Published in: Volume : 7, Issue : 3
Publication Date: 01/06/2019
Page(s): 285-287

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