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Sai Pratap P , Dayananda Dayananda Sagar College of Engineering Bangalore, India; Prof. Rakshitha Kiran P, Assistant Professor, Dept of MCA Dayananda Sagar College of Engineering Bangalore, India


Complaints, Appointment, Querys, Events, FAQ


The application is an E-governance app where it is a smart move towards smart governance by facilitating responsive services will be connecting public and the political leader. The application works in such a way that where a common man can book the appointment along with date and time where he can talk with the public servant regarding his problems and clarify his doubts personally where both can save their time and the other side the ward member can accept or delete the appointment if he find the reason to meet up is not reasonable or sensible. One more option to convey the complaint is to post the complaint by capturing the picture of the problem or issue with description and also it includes fetching current location automatically where the problem occurred and this current location will reject the complaint if the current location is not the actual location and accepts the complaint if the current location is the actual location and further all these things or status will be updated to user weather his complaint is accepted or rejected. This will also help the ward member by saving time where this feature will avoid the fake complaints before checking the complaint manually. Another option is that political leader can share his events with images and videos of his new projects or his meetings and might be anything which reflects his current status. People will come to his work by this facility. Ward member can capture his pictures or videos of any events and share them with his people. One more useful availability is public can ask any queries and doubts to political leader which results in clarification and confidence between public and political leader.

Other Details

Paper ID: IJSRDV7I60064
Published in: Volume : 7, Issue : 6
Publication Date: 01/09/2019
Page(s): 67-70

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