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Pandemic Effect on Adoption of Digital Payments in India


P R Sreelal Prabhu , XIME, BANGALORE; Philo Maria Firoz, XIME, BANGALORE


Digital Payment, Demonetisation, Digital Adoption, Pandemic, Perceived Value


The study examines the factors that determined the use and adoption of digital payments since the introduction of Demonetisation and during the pandemic of Covid-19. The data collected were from the 253 survey responses. The reliability and validity of the data were assessed using the Kolmogorov-Smirnov test, and the Cronbach Alpha which showed that the data were not normally distributed but the questionnaire was reliable after deleting some items. Therefore, nonparametric tests like the Mann-Whitney U-test, and Kruskal-Wallis tests were used. It is found that gender does not play a major role in adoption of digital payment systems. However, age does play a role, and the study showed havinga tendency to stick to cash payments as the age bracket increases.

Other Details

Paper ID: IJSRDV10I110016
Published in: Volume : 10, Issue : 11
Publication Date: 01/02/2023
Page(s): 1-5

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