Smart Queue Management for Banks using IoT |
Author(s): |
| Ankita Khawle , Ramrao Adik Institute Of Technology; Shivani Taware, Ramrao Adik Institute Of Technology; Alfiya Shaikh, Ramrao Adik Institute Of Technology; Irfan Shaikh, Ramrao Adik Institute Of Technology; Asst. Professor Nikita Kulkarni, Ramrao Adik Institute Of Technology |
Keywords: |
| Internet of Things, Queue, RFID, Banks |
Abstract |
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Due to increase in the number of users and population, queue management is getting complicated and difficult to manage. Nowadays, it is not uncommon to find the kiosk for paper ticket collection, which is supposed to be a â€self-service unit†but they are not very efficient and proved to be insufficient enhancing user experience and helping improve customer satisfaction. This project report demonstrates how the paper tokens can be digitalized. It further demonstrates how a registered user can obtain the estimated waiting time directly on his respective Android application using RFID for customer identification. Hence ,he can make efficient use of his time by leaving the premises and returning in time to avail the service. |
Other Details |
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Paper ID: IJSRDV5I30263 Published in: Volume : 5, Issue : 3 Publication Date: 01/06/2017 Page(s): 1271-1274 |
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