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Health Assistance using AI Chatbot

Author(s):

Babita Banodha , Acropolis Institute of Technology & Research ; Harshita Kashyap, Acropolis Institute of Technology & Research; Satyam Shrivastava, Acropolis Institute of Technology & Research; Kavita Namdev, Acropolis Institute of Technology & Research

Keywords:

Medical Chatbot, Text Based Healthcare Chatbot, NLP, Health Information system, Machine learning Chatbot

Abstract

Normally Common people are not aware about all the treatments or symptoms regarding the particular disease. For small problems they have to go personally to the hospital for the check-up which is more time-consuming. And Health professionals also have limited resources and are not able to personally monitor and support patients in their everyday life. Such a problem can be solved by using healthcare chatbot by giving proper guidance regarding health. The Healthcare Chatbots functioning depends on Natural Language processing that helps user to submit their problems or symptoms in the form of query. Then, this query is sent to Chatbot and the related answer is replied and displayed on chatbot in the form of conversation between user and bot. A patient could tell the bot what symptoms they are feeling & on the basis of seriousness of symptoms this bot identifies the disease and either suggest medicines or ask to fix an appointment with doctor. This healthcare chatbot system will help to provide healthcare support 24 x 7 to patients.

Other Details

Paper ID: IJSRDV8I20697
Published in: Volume : 8, Issue : 2
Publication Date: 01/05/2020
Page(s): 827-829

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