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Natural Language Processing Chatbot: Techniques, Challenges, and Applications

Author(s):

Uttam Kumar Singh , Tilak Maharashtra Vidyapeeth, Pune; Kedar Prasad Agrawal, Tilak Maharashtra Vidyapeeth, Pune

Keywords:

Natural Language Processing (NLP), Chatbots, Conversational AI, Intent Recognition, Entity Extraction, Context Management, Ambiguity Handling, Deep Learning, Human-Computer Interaction, Multilingual Support, Emotional Intelligence

Abstract

Natural Language Processing (NLP) chatbots have become integral to human-computer interaction, providing responsive, intelligent communication systems across domains like customer service, healthcare, education, and entertainment. This paper explores the architecture of NLP chatbots, key techniques like intent recognition and entity extraction, major challenges including ambiguity handling and context maintenance, and modern advancements with deep learning. Through a case study implementation, we demonstrate the building blocks of an effective chatbot system and discuss future directions emphasizing emotional intelligence and multilingual capabilities.

Other Details

Paper ID: IJSRDV13I30117
Published in: Volume : 13, Issue : 3
Publication Date: 01/06/2025
Page(s): 147-148

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