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Study of Self Service Technology

Author(s):

Kevin Shah , ATHARVA COLLEGE OF ENGINEERING; Harsh Parmar, ATHARVA COLLEGE OF ENGINEERING; Sagar Kulkarni, ATHARVA COLLEGE OF ENGINEERING; Jignesh Mistry, ATHARVA COLLEGE OF ENGINEERING; Ganesh Gourshete, ATHARVA COLLEGE OF ENGINEERING

Keywords:

SMS Check-in, E-Boarding Pass, CUSS

Abstract

Traveling in airlines has become a common thing now-a- days. But the existing check-in procedure at the airport is a manual which requires being automatized. So here procedure is being proposed wherein the passengers will be receiving their boarding pass through SMS service along with the existing procedures of online Ticket booking with some enhanced features functioning along with the proposed check-in procedure. The prime advantage of the proposed system is to reduce the time the passenger spends in the queue for receiving the boarding pass also as the ticket provided on email-id,a notification is also sent to the passenger about the departure of flight 35 minutes prior to flight's departure. If the flights get delayed or canceled, an e-mail and SMS will be sent to the passenger on registered one.

Other Details

Paper ID: IJSRDV2I12334
Published in: Volume : 2, Issue : 12
Publication Date: 01/03/2015
Page(s): 717-721

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