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Development of ITSM BMC Log File Analyzer

Author(s):

Suma Patil , R.V College Of Engineering; Anala.M.R, R.V College Of Engineering

Keywords:

workflow, log file, graphical interface, BMC.

Abstract

Every organization consists of servers for processing huge amount of data. These servers are built with proprietary technologies, so the only way to debug any application issues is to go through the log files generated and find out which workflow fired/not fired. Problem with this approach is that these log files grow very quickly depending on user activity and type of logging. Many times these log files grow to 200-300 Mbytes within 4-5 minutes. Also, since these are server side logs, they contain workflows executed for all users and not just the user who is having issues. To physically go through such huge log files is very painful and consumes lot of time as well. In the process productivity of developer also gets affected. To resolve this we propose an application that can parse through these log files and trace the execution of workflows for given user and present the same in a graphical & intuitive interface. This would greatly reduce time & effort spent by developers in troubleshooting application issues.

Other Details

Paper ID: IJSRDV2I4009
Published in: Volume : 2, Issue : 4
Publication Date: 01/07/2014
Page(s): 23-25

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