Municipal Corporation Mobile Application for Complaint Resolver

the idea behind this project is to help the citizens of a municipal corporation to register their complaints about day to day problems in their ward through a mobile application. The application will provide a common man to deliver his complaints and problems to municipal authority as well as let the municipal authorities to address the issue as soon as possible. This application provides an interface to register one’s complained and follow it up. This interface provide a camera module which help clicking up a picture of any generalized problem that people are facing and will upload this photo along with the complaint. The location of complaint is tracked by Global Positioning System (GPS).this module provides exact location of that particular issue. This complaint, once registered, will be redirected to specific department of Municipal Corporation for example; a complaint about damaged road will be redirected to PWD department. This application is a state of art complaint management system tuned for organizations across a wide spectrum of Government departments. Public sector enterprises and private establishments. It is a single point web and mobile based complaint management system linking all departments in an organization could take administration efficiency to the next level.One of the key features in this is the provision for citizens/cosumers/employees to lodge complaints / grievances using their mobile phones with a software application specially designed to file complaints. Complaint can also be filed through a web complaint , telephone and traditional writing letters can be integrated in this application.