Business Brainpower Organizational Mechanism and Assistance |
Author(s): |
| Nisha Sharma , Oxford college of Engineering,bangalore; Kiran Srivastava, Oxford college of Engineering |
Keywords: |
| Intelligence Knowledge Reporter (IKR), Business Intelligence, CSR, Quality Analyser |
Abstract |
|
Now days it is important to provide service to their valuable a customer very fast as it is an efficient way to retain its customers with good relation with the business organization. The business intelligence network tools are playing very important role in the above process giving efficient result by generating revenue and maintaining good relation by resolving queries of its customers very fast. . Services provided by intelligence Knowledge Reporter to its customers includes: Clarifying the Complaints, Clearing customer queries. Besides providing the services to its customers, it helps in promoting the products and its company name. These services can also be done by a manual system but its take lot of time and time plays a very important role in this technology. The posted complaint by each customer is given a unique ID to view their complaint status. According to the queries of the customers problems are solved. The complaints are solved within maximum of 48 hours time. Thus intelligence Knowledge Reporter is used in an organization to become an advance technology for both Customers point of view respectively and also from the Organization point of view. Customers can briefly explain their complaint without any hesitation, Building trust and loyalty can be made by regular interaction with your customers. Customers receive the response of their complaint in a day and the customer can also able to check their status by using their complain number. |
Other Details |
|
Paper ID: IJSRDV3I31536 Published in: Volume : 3, Issue : 3 Publication Date: 01/06/2015 Page(s): 3061-3063 |
Article Preview |
|
|
|
|
