Comparative Analysis of the Popular Websites used for Electronic Filing (E-Filing) of Taxes in India |
Author(s): |
| Nivedita Roy , Banasthali University; Dr. Renu Verma, IBS Business School, Gurgaon; Dr. Reena Dadhich, University of Kota |
Keywords: |
| E-governance, E-Filing, E-Filing Portals, Search Engine Optimization (SEO), Navigation, Responsiveness |
Abstract |
|
The portals used for providing any e-governance service to the citizens are very crucial. They serve as an interface to provide and use the services. So, these portals need to be carefully designed and developed to meet the requirements of the users. Studies have been done to understand the factors which contribute to the successful adoption of e-governance initiatives. Some of the important constructs identified for this are navigation, design, content and information and responsiveness. In this paper, these constructs have been used to do a comparative analysis of some of the popular websites used for electronic filing (E-Filing) of taxes in India. |
Other Details |
|
Paper ID: IJSRDV3I90446 Published in: Volume : 3, Issue : 9 Publication Date: 01/12/2015 Page(s): 811-816 |
Article Preview |
|
|
|
|
