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Impact of Service Quality over the Performance of Electronic Industries

Author(s):

Vaibhavshankar Soni , GURU GHASIDAS UNIVERSITY, BILASPUR; Yashwant Kumar Yadav, GURU GHASIDAS UNIVERSITY, BILASPUR

Keywords:

Digitalization, Electronic, Industry, Product, Upgrade

Abstract

Electronic industry is among the leading industries contributing to the growth of the Nation. Service quality has a sub sequential impact over the performance of electronic industry. Electronic market is one of the top growing industry not only in the India but also the world because of trend. The highly urgency of digitalization has urge for the high improvement in the service quality along with the highly upgraded product in electronic market. In this paper we are going to understand the impact service quality had over the performance of e-Industry, along with improvement suggestion that can be provided to the electronic Market. Recent Govt decision and declaration regarding various policy aimed at promoting the use of digital gadgets and E-mode also increased the importance of analyzing the Electronic Industry.

Other Details

Paper ID: IJSRDV5I110141
Published in: Volume : 5, Issue : 11
Publication Date: 01/02/2018
Page(s): 260-261

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