Implementation of Gemba Walk, Why Why Analysis and Quality Control Tools in Medium Scale Industry

The purpose of this research is to use Gemba walk, why why analysis and quality control tools to assist manufacturing organization to become more productive and more efficient qualitatively by solving customer complaints effectively Quality improvement in simple terms is anything which causes a beneficial change in quality performance. Improvement can be achieved by either better control or by raising standards. Increasing productivity and profitability are main objectives of any organization. Many tools and techniques are used to reduce rejections and defects of product. Most of the rejections and defects are occurred due to improper control of quality of product. So a simple approach has been adopted to implement Gemba walk, why why analysis and quality control tools. This system helps to list the problems while production process, for finding root cause of customer complaints and to find the total rejection of a component from a list of defective components so as to limit from exceeding the rejection target. The study highlights that there is possibility of systematic application of all of these tools in the frame of company’s overall quality management system.