Evaluation of Bank Performance - Case Study

The role of banking sector is very important and play precious role in the development of economy of country especially for India, skillful and a sound system of banking is provide most important economic developments of country. In any developed country there growth of economic is above the average and there financial support is very strong and there business environment is dynamic that is requires a new development in the style of working is a business for taking position among the global companies. Profitability and efficiency of sector of banking in India has considered primary importance due to rapid competition, highly and demands of customers and changing the banking reforms. Since competition between them cannot be directly observed, there are various number of indirect measurement in the form of use simple complex models or indicators have been used both and devised are in practice and in theory. These studies try or attempt to measures the relative performance of Indian banks. For this perusal, we have used private sector bank and public sector bank. We are evaluating here the banking sector performance in this present condition. In the according present work all the parameters and criteria will be prepared using the survey of literature and questionnaire selected from both side bank customer and employee. The approach of MCDM method will be applied to analyze the problem statements. This study has added one more literature to demonstrate the utility of AHP based bank evaluation to Indian banking community in particular, which not only evaluates the performance of banks but also gives insights to focus in the area of improvement to a particular bank in comparison to others All information collected data to determine of the performance of banking sector. Under the MCDM Approach the decision making tools by AHP will be studied and applied for the results. The application of AHP for evaluating bank performance is done using MS-excel software. The overall priority vector of different criteria is obtained as the result of AHP for all types of banks like Government and private banks. In most all criteria government bank is highly fulfill over six criteria and the all criteria as compared to other private banks. So, it is suggested that government bank is the best for four basic criteria and private is better in other remaining two criteria.