Benchmarking of Public Transport Service

Many world cities have managed to build on their well performing urban transport to increase competitiveness and attractiveness. Their urban transport systems provide citizens with good access to economic and social opportunities and enhanced quality of life, and enable businesses to efficiently access labour and markets. These cities offer valuable lessons for transition and developing countries. Cities in transition and developing countries are experiencing simultaneous growth of urban population, income, and private vehicle ownership, which, combined with resource constraints, creates a challenging environment for their urban transport systems. Policymakers in these cities must be able to quickly design and implement performance enhancing measures for their urban transport systems that are commensurate with the challenges they face. This entails the ability to conduct self-assessments, learn from good practice elsewhere, and identify the areas and scale of potential improvement. The institutionalization of this benchmarking provides policymakers with tools to continuously seek enhanced performance for their urban transport.