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Chatbots: An Overview Types, Architecture, Tools and Future Possibilities


Ketakee Nimavat , L. D. College of Engineering; Tushar Champaneria, L. D. College of Engineering


Chatbots, Conversational Agents, Recast.Ai, Wit.Ai, Classification of Chatbots, Chatbot Pipeline, Chatbot Architecture, Alexa


With social media penetration and internet connectivity poised to increase accompanied by advances in natural language processing and artificial intelligence, chatbots are expected to dominate the market. For a developer it is important to understand what the chatbot will offer and what category the chatbot falls into. This would help pick the algorithms or platforms and tools to use to build the bot. It also helps the end-users understand what to expect. Here we discuss the types of chatbots, the tools and algorithms that can be used for different types of chatbots and provide a general architecture that can be followed while building bots. We also address the areas where in chatbots are lacking and identify the research areas hence needing attention.

Other Details

Paper ID: IJSRDV5I70501
Published in: Volume : 5, Issue : 7
Publication Date: 01/10/2017
Page(s): 1019-1024

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