E-Filing of Income Tax Return: A Study on Awareness and Satisfaction Level of Tax Payers in Trichy City

E-filing of income tax refers to successful filing of Income Tax Returns through the internet. The e-governance has developed the concept of e-filing of Income Tax Returns through the internet. New technologies are emerging day by day with improved and fast speed in all the fields. Internet has changed the present scenario of working by reducing the work load from manual to sitting on chair. Thus, the Income Tax department has expedited the tax payers with defining the provisions to be followed, which can be filed and the procedure to file Income Tax returns for the benefit of income tax payers as well as the government. But with emerging technologies in new era one thing that is lacking is awareness and use of these technologies. Thus this paper deals with the awareness level of individual tax payers about e-filing, to measure the level of satisfaction of the respondents towards e-filing. For the purpose a field survey was conducted at Trichy city covering different level of employees. The data was collected through questionnaire and analyzed with the help of respective tests using SPSS.