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E-Negotiator Chabot for E-Commerce Websites: Survey

Author(s):

Rushikesh Khandale , D. Y. PATIL COLLEGE OF ENGINEERING Akurdi, Pune; Shashank Sombansi, D. Y. PATIL COLLEGE OF ENGINEERING Akurdi, Pune; Fahad Shaikh, D. Y. PATIL COLLEGE OF ENGINEERING Akurdi, Pune; Siddharth Mishra, D. Y. PATIL COLLEGE OF ENGINEERING Akurdi, Pune

Keywords:

NegoChat, Customer Satisfaction, E-Commerce Website, NLP

Abstract

Chat Bots have indeed proven themselves as a powerful tool to customer satisfaction and an unmatched resource for the enterprises helping them save a lot of time and money. To date, various automated negotiation agents have been formed. Negotiation is a combination of both, linguistic and interpretation problem. It requires an intention for something which needs to be verbalized. Dialogue rollout is a scheme created by FAIR researchers for building long-term planning dialogue agents. Nego Chat showing its effectiveness in two different negotiation roles. It involves continued interaction and dialogue in between parties to find a solution with maximum advantages to both. This paper gives the survey of different techniques used by researchers in negotiation chatbot system.

Other Details

Paper ID: IJSRDV6I100252
Published in: Volume : 6, Issue : 10
Publication Date: 01/01/2019
Page(s): 515-516

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