An Analysis on Best Food Delivery System using Social Media and Text Mining |
Author(s): |
| R. Shekin Sampath , Sri Kaliswari College; D. Jemimah Sweetlin, Sri Kaliswari College; G. Saravanan, Sri Kaliswari College |
Keywords: |
| Social Media, Text Mining |
Abstract |
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Social media in the present world has playing a biggest role to get the customers real review and the comments to build a better service to the customers. The social media like Facebook and Twitter had provided a many useful information for the many industries to improve their business in a high level. For example in the Facebook there is an option called likes for the certain things and along with it there is a textual information. All these information are gathered and that information is formed as a result to know the best in this competitive world. In this paper we had taken a social media analysis of two biggest food delivery companies Zomato and Swiggy. From the social media the textual information of these two companies were collected and that are mined using a text mining in a R tool. This reveals a great result and to help their social media customers. |
Other Details |
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Paper ID: IJSRDV7I50188 Published in: Volume : 7, Issue : 5 Publication Date: 01/08/2019 Page(s): 302-304 |
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