Enterprise Resource Planning System and User Performance

World of Information Technology (IT) is improving with the widespread innovation and Enterprise Resource Planning (ERP) systems are one of them. At the user level, the debate regarding contribution of ERP systems to performance still exists, because users utilize these systems and assess the actual benefits and its impact on them. With prior research mainly focuses on success and failure factors and other technical aspects, therefore, this paper aims to shed light on the ERP systems literature regarding its impact on user performance by reviewing the relevant studies. The study will enable the researcher to understand the state of art about the role of user in terms of performance with the proposition that users can evaluate the benefits of these systems in the organizations where ERP systems are already implemented or in the stage of implementation. Lastly, the study provides limitations and suggestion for future research.